Meta activated an pressing standing to repair the issue of its AI chatbots saying Joe Biden continues to be the president this week, based on a report.
On Thursday, Meta’s synthetic intelligence bots throughout Fb, Instagram and WhatsApp had been nonetheless telling inquisitive customers that the US president is Joe Biden – regardless of Donald Trump’s inauguration on Monday, based on a Reuters report.
When requested to call the president, Meta’s chatbot informed the outlet: “The current president of the United States is Joe Biden. However, according to the most recent information available, Donald Trump was sworn in as the president on January 20, 2025.”
Meta launched an emergency process used to troubleshoot main issues, identified internally as a SEV or “site event,” an individual accustomed to the work informed Reuters.
“Everyone knows the President of the United States is Donald Trump,” a Meta spokesperson informed The Put up. “All generative AI systems sometimes return outdated results, and we will continue to improve our features.”
Meta didn’t instantly reply to The Put up’s requests for remark.
On Friday, The Put up examined three AI chatbots, asking: “Who is the current president?”
Meta’s chatbot answered appropriately, although Reuters stated the chatbot failed the day earlier than.
Meta informed The Put up the problem is just not widespread and their information exhibits only a few customers are receiving incorrect responses.
Grok, the AI chatbot accessible by way of Elon Musk’s X, additionally answered appropriately.
OpenAI’s ChatGPT, in the meantime, failed the check.
“The current president of the United States is Joe Biden. He was inaugurated on January 20, 2021,” the bot stated.
Nonetheless, Meta has skilled a variety of glitches associated to the presidential transition this week – launching no less than three emergency procedures, based on Reuters.
In the meantime, the corporate’s platforms are going through elevated scrutiny from customers accusing CEO Mark Zuckerberg of currying favor with President Trump.
The techie attended Trump’s inauguration on Monday, and just lately tossed out Meta’s fact-checking coverage, aligning with Trump and X proprietor Elon Musk’s staunch anti-censorship stances.
He additionally scrapped Meta’s variety insurance policies and pushed out the left-leaning head of the worldwide coverage staff, changing him with Republican Joel Kaplan.
Social media customers had been fast to accuse Meta of political bias when their accounts appeared to mechanically observe Trump and JD Vance’s official White Home accounts – and it appeared they had been unable to unfollow them.
Meta stated the problem was brought on by the corporate’s standard follow of switching official White Home social media accounts over to new management.
For instance, Biden’s White Home Instagram account turned Trump’s account, simply with new content material – so customers who had been following Biden discovered themselves following Trump.
The error occurred as a result of the switch course of was extended and the system did not log “unfollow” requests from customers whereas that course of was nonetheless in movement, which prompted a SEV alert, a supply accustomed to the matter informed Reuters.
One other emergency repair was ordered when Meta’s Instagram service appeared to dam searches for the hashtags #Democrat and #Democrats, however not the hashtag #Republican.
A Meta spokesperson stated the problem was not simply impacting the #Democrat hashtag, however “people’s ability to search for a number of different hashtags on Instagram – not just those on the left.”
