An outraged Chipotle buyer violently attacked an worker behind the counter after she claimed they tousled her order — then allegedly threatened to come back again and “stab” the employees.
Footage posted to X captured the lady carrying an empty bowl as she pushed staff apart behind the counter on the fast-casual restaurant in Brentwood, Washington, DC, on Saturday.
The disgruntled buyer briefly shakes them off and piles meals into the bowl.
The altercation escalated when worker Roberto Hernandez tried to snag the mountain of meals from her hand.
Hernandez reaches to seize the bowl from her, however she barely pulls it away and slaps him within the face, inflicting meals to fly up across the workstation.
Hernandez stated he was left shaken after belligerently being assaulted at his job — and that the video, which has been considered not less than eight million occasions — is “triggering” for him to observe.
Hernandez advised WUSA9 that the enraged buyer was upset that her Uber Eats order was mistaken. Her burrito bowl didn’t have double the meat she claimed she ordered, and he or she wished a refund, in keeping with the worker.
Nonetheless, Hernandez stated that he and his supervisor tried telling her they couldn’t give her a refund and he or she would want to contact Uber if she wished her a refund.
Hernandez additionally advised the outlet he had checked the receipt for the order, which confirmed she had not ordered double meat.
As she continued to get upset concerning the scenario, the Chipotle employee stated she went behind the counter, took issues into her personal palms, and began dispensing a brand new order.
Hernandez stated he was attacked when he tried to cease the suspect.
“I was mad, upset. But I’m a man you know I can’t hit a female,” Hernandez stated. “So I walked away.”
The violent buyer then allegedly went on-line and threatened the employees after the assault.
“Yesterday, she was saying, ‘I’m going to come back and stab them and take their life,’” he advised the outlet.
“I was scared. She was scaring my co-workers too.”
The unidentified buyer additionally spoke with WUSA9, claiming the workers refused to make her a brand new bowl or refund her.
She claims that the employees put their palms on her first and that she solely “threw” the bowl on the employee.
“I wasn’t aggressive toward them until I got assaulted. The video was cut short,” she advised the outlet.
Chipotle filed a police report over the alleged assault whereas the lady intends to sue the fast-food chain.
Upset prospects have attacked staff on the fast-casual restaurant prior to now.
Final December, a Chipotle employee in North Carolina was held down and viciously crushed by two unruly prospects who have been knowledgeable that they’d be charged further for rooster.
That very same month, two ladies at a Maryland Chipotle threw meals and a chair at a employee whereas cleansing.
