Slain UnitedHealthcare CEO Brian Thompson warned his colleagues concerning the medical insurance firm’s public relations points in early 2024 as he tried to fix their status, based on a report.
Thompson “understood that the public was frustrated with what they perceived the company’s actions to be,” based on one one who spoke to The Washington Submit anonymously.
“He was actively articulating a vision that helped better educate and help people better understand what the company is doing.”
The standard American can lack an understanding of insurance coverage conglomerates’ roles within the healthcare system, and it solely turns into extra convoluted when it’s a must to take into account the variations between the practically 1,000 current medical insurance corporations.
Thompson, 50, insisted throughout inner conversations that he understood the general public’s rising confusion, together with UnitedHealthcare’s work in direction of eliminating out-of-pocket prices for lifesaving medication, colleagues informed The Washington Submit.
Thompson proved to be a key chief within the business throughout the coronavirus pandemic. Congress had put aside billions of {dollars} in emergency funds for healthcare organizations, however lacked a companion to switch the cash to the teams in want.
Thompson informed federal officers that UnitedHealthcare’s banking arm may push the funds to hospitals and different suppliers in a single week.
The over $135 billion funds distributed saved 1000’s of hospitals and suppliers throughout the nation from having to close down throughout the pandemic. Thompson was promoted to CEO only one yr later.
“We know that millions of our members experience complex health issues each year, throughout the year,” Thompson stated in November 2022 public remarks.
“We can help carry the burden.”
UnitedHealthcare, amongst different medical insurance suppliers, have confronted scrutiny for years, peaking in the previous few months as they confronted quite a few investigations.
UnitedHealthcare and different medical insurance suppliers had excessive charges of prior authorization denials for sufferers in Medicaid-managed care plans, based on a report final yr by the inspector normal’s workplace on the Division of Well being and Human Companies.
A Senate report launched in October additionally faulted UnitedHealthcare and others for repeatedly denying Medicare Benefit sufferers’ requests. On this, Thompson had additionally been accused of insider buying and selling in a lawsuit.
Thomas was shot lifeless outdoors the Hilton lodge on Sixth Avenue in Manhattan on Dec. 4. His alleged killer, 26-year-old Luigi Mangione, raged towards the medical insurance business in a handwritten manifesto and singled out UnitedHealthcare.
“The reality is, these [companies] have gotten too powerful, and they continue to abuse our country for immense profit,” Mangione wrote, based on the sources.
That very same rage which will have fueled Mangione has since bled on-line, with many social media customers airing their grievances from their dealings with medical insurance and a few even shamelessly lauding the alleged killer.